Front Desk Coordinator

U.S. Oral Surgery Management•Austintown, OH

About The Position

Mill Creek Oral & Maxillofacial Surgery Associates is seeking a dynamic and dedicated Front Desk Office Coordinator to join its oral surgery practice. This position supports patient care and practice efficiency by providing front-desk, administrative, and surgery-scheduling support. The coordinator interacts with patients, collaborates with practice professionals, and adapts to a range of duties as the practice’s needs evolve.

Requirements

  • Completion of high school or equivalent.
  • Administrative experience demonstrating growth or improvement in previous positions.
  • Ability to multitask and be a self-starter in a fast-paced environment.
  • Customer service experience and a commitment to providing a superior patient experience.
  • Strong verbal and written communication skills.
  • Patient-centric attitude and ability to positively influence patients, coworkers, referring offices, and the practice.
  • Willingness to take on other duties and adapt to the evolving needs of the practice.

Nice To Haves

  • Previous oral surgery, dental, or medical experience.

Responsibilities

  • Answer phones, help patients schedule appointments, and create patient accounts.
  • Check patients in, post payments, and convert treatment plans accurately and efficiently.
  • Assist with scheduling surgeries and ensure necessary preparations are made.
  • Collaborate with other professionals and handle administrative tasks as part of the team.
  • Take on a wide range of responsibilities and adapt to other duties as assigned.
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