Front Desk Coordinator

Mortenson Dental Partners • New Albany, IN

6d • $22 • Onsite

About The Position

Mortenson Family Dental is seeking a Front Desk Coordinator to create a welcoming first impression for visitors, patients, and team members. The role supports efficient and profitable practice operations in a fast-paced dental office and includes patient communication, insurance verification, payment and account processing, scheduling, and participation in the patient recall program. The employer describes its culture as positive and team-oriented, with opportunities for growth, flexible scheduling, respect for personal time, and encouragement of feedback and innovation.

Requirements

• High school diploma.
• Strong communication skills.
• Eagerness to learn and grow.
• Must pass a background check and drug screen.

Responsibilities

• Answer the telephone in a timely and professional manner.
• Support efficient and profitable operations by seeking patient referrals, maintaining equipment, using supplies cost-effectively, and accurately posting patient charges.
• Verify insurance and communicate insurance information to clinical staff and patients.
• Communicate patients’ financial obligations and properly document them for each procedure.
• Ensure accounts are properly credited when payments are received.
• Follow scheduling guidelines to maintain a manageable and profitable schedule for the dentist and hygienists.
• Actively participate in the recall program to help achieve its goals.

Benefits

• Medical, dental, and vision insurance with a company contribution, available after 60 days of employment.
• Life insurance, available after 60 days of employment.
• Flexible spending accounts for health and dependent care, available after 60 days of employment.
• Paid time off and six paid holidays, available after 60 days of employment.
• Employee Stock Ownership Plan, available after 60 days of employment.
• 401(k), available after 60 days of employment.
• Daily Pay, available after 60 days of employment.
• Professional development assistance, available after 60 days of employment.
• Free continuing education opportunities, available after 60 days of employment.
• Employee assistance program, available after 60 days of employment.
• Flexible scheduling.
• Opportunities for growth and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED