Front Desk Coordinator

Guardian Dentistry Partners • Greenfield, MA

22d • Onsite

About The Position

BGH Dental is seeking a friendly, organized, and detail-oriented Dental Front Office Coordinator to serve as the first point of contact for patients. The role helps create a welcoming environment and ensures the front office operates efficiently. The schedule is Monday through Friday, 7:45 AM to 5:00 PM. The position is full-time and based in Greenfield, Massachusetts.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• A positive attitude and commitment to outstanding patient service.

Nice To Haves

• At least one year of dental front office experience is preferred; training is available.
• Familiarity with dental practice management software, including Dentrix.

Responsibilities

• Greet and check in patients professionally and warmly.
• Manage phone calls, schedule appointments, and confirm visits.
• Verify dental insurance benefits and accurately enter patient data.
• Collect payments and review financial arrangements.
• Maintain current patient records and assist with patient communications.
• Support the back office team in maintaining an efficient workflow.
• Keep the front office clean, organized, and inviting.

Benefits

• PTO
• Paid holidays
• Office closure days
• Medical benefits
• Vision benefits
• Dental allowance
• Uniform allowance, as needed
• 401(k) eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED