Front Desk Coordinator

Dental365 • Lynbrook, NY

27d • Onsite

About The Position

Dental365 is hiring a Front Desk Coordinator for Dental365 Lynbrook in Lynbrook, New York. The coordinator is a champion of the patient experience, providing welcoming, attentive service and helping create a lasting impression of the practice’s standard of care. The role includes greeting patients, managing calls and appointments, maintaining records, handling co-payments and insurance eligibility, and assisting with office duties.

The listed schedule is Sunday, 9:00 a.m.–3:00 p.m.; Monday, 10:00 a.m.–7:00 p.m.; and Tuesday, 9:00 a.m.–5:00 p.m. The salary range is $18–$22 per hour. Benefits vary by employment status; the posting states that all benefits are available to full-time employees working 30 or more hours weekly, with some benefits also available to part-time employees.

Dental365 describes its practice environment as modern and designed for patient care and comfort, with cutting-edge technology and a supportive culture that emphasizes health over sales and does not pressure employees with production quotas. The company is an Equal Opportunity Employer and states that it respects differences and provides equal employment opportunities.

Requirements

• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Nice To Haves

• Prior dental experience is preferred.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules by entering and confirming patient appointments.
• Enter new patient records and update ledgers using Denticon.
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries and direct patients to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Benefits

• Competitive compensation.
• Flexible health and vision insurance plans.
• 401(k) retirement plan with employer matching.
• Paid time off accruing up to three weeks, plus an annual self-care day.
• Exclusive in-house dental program with heavily discounted services for the employee and immediate family.
• Additional perks and fringe benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed