Front Desk Coordinator

Turner Pest Control•Jacksonville, FL

10d

About The Position

The Front Desk Coordinator is the welcoming face and voice of Turner Pest Control, part of the Anticimex family, and helps ensure daily office operations run smoothly. This entry-level role involves greeting visitors, answering phone calls, assisting with administrative tasks, and providing friendly, professional support to customers and team members. No prior experience is required; the position is suited to someone who is upbeat, dependable, organized, eager to learn, and willing to help.

Requirements

High school diploma or GED.
Strong verbal communication and customer service skills, both over the phone and in person.
Strong organizational skills and attention to detail.
Basic computer proficiency, including email and Microsoft Office applications.
Ability to multitask, prioritize responsibilities, and adapt to changing needs.
Upbeat, dependable, and organized, with a professional, helpful manner and eagerness to learn.
Reliable and punctual attendance.
Flexible, team-oriented attitude and willingness to take on additional duties.

Nice To Haves

Previous customer service or front desk experience is a plus, but not required.

Responsibilities

Answer and direct incoming phone calls promptly, professionally, and courteously.
Greet visitors, guests, and candidates and direct them to the appropriate person or department.
Coordinate food orders and catering for meetings, training sessions, and company events.
Order, organize, and maintain office supplies for headquarters and branch locations.
Coordinate hotel accommodations for technicians and sales team members traveling for training or branch support.
Print, copy, and prepare documents and materials for meetings and departments.
Manage outgoing mail, packages, and correspondence.
Provide administrative support to the Marketing Department, including assembling promotional materials, preparing for events, and coordinating mailings.
Assist the Customer Care Department with overflow calls, message taking, and basic customer inquiries as needed.
Maintain a clean, organized, and welcoming lobby and reception area.
Attend reliably and punctually, prepared to support daily office operations.
Communicate in a friendly, professional, and courteous manner with visitors, customers, and team members.
Prioritize and manage multiple responsibilities in a fast-paced office environment.
Complete assigned duties accurately and efficiently.
Take on additional administrative duties and assist other departments as needed.

Benefits

Blue Cross Blue Shield medical PPO options
Delta Dental and vision coverage
Prescription drug program
Flexible Spending Accounts for medical and childcare expenses
Health Savings Plans available with qualified plans
Competitive hourly compensation
401(k) Savings Plan
Company-paid life insurance and short-term disability, with options to buy up
Long-term disability, accident, critical illness, and hospital indemnity insurance options
Stable, year-round employment with opportunities for growth
Paid training
Paid time off
Eight paid holidays
Opportunities for advancement
A take-home company vehicle for field positions