Front Desk - Healthcare Clinics

FLORIDA SPINE AND PAIN INSTITUTE • Lockhart, FL

15h • $18 - $20

About The Position

Florida Spine & Pain Institute is seeking a friendly, adaptable, and highly organized Front Desk Coordinator to serve as the first point of contact for patients. The role is suited to someone who enjoys working with people and can thrive in a fast-paced healthcare environment with a varied workday.

The position supports multiple FSPI locations in Clermont, Winter Park, Kissimmee, and Davenport. The coordinator must be flexible and willing to travel between offices as needed to support patient service and clinic operations.

Requirements

• High school diploma or equivalent.
• Reliable transportation and willingness to travel between FSPI locations.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Basic computer proficiency and ability to learn EHR systems.
• Ability to work independently while contributing to a team-oriented culture.

Nice To Haves

• Previous medical office, healthcare, customer service, or front desk experience.
• Bilingual in English and Spanish.

Responsibilities

• Welcome and check in patients with professionalism and compassion.
• Schedule, reschedule, and confirm appointments.
• Answer incoming phone calls and assist patients with questions.
• Verify patient demographics, insurance information, and required documentation.
• Collect copays and process patient paperwork.
• Coordinate with providers, medical assistants, and administrative staff.
• Maintain accurate patient records in the electronic health record (EHR) system.
• Support front desk operations at various FSPI clinic locations as needed.
• Assist with general administrative and office duties.

Benefits

• 401(k) matching
• Competitive pay
• Health insurance
• Dental benefits
• Vision insurance
• Paid time off
• Paid holidays
• Training and development
• Opportunities for growth within a rapidly expanding healthcare organization
• Supportive team environment

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED