Front Desk Coordinator
About The Position
Paul Mitchell The School Orlando is seeking a Front Desk Receptionist to provide guest service in its learning environment. The Service Desk Coordinator uses sales and service experience, guest-service communication, basic computer software, and telephone skills to create an extraordinary experience for service guests, prospective Future Professionals, and other school guests. The role also mentors Future Professionals in guest service and follows service desk systems to support a smooth flow of guest service in the clinic classroom. The school describes a culture that prioritizes Future Professionals and offers opportunities for personal and communal growth, including charitable fundraising, monthly team training, student clubs and activities, fashion shows, photo shoots, and special events.
Requirements
- Prior sales and guest-service experience.
- Basic guest-service communication skills.
- Basic computer software and telephone skills.
- Experience in positive and effective communication, customer-service resolution, teamwork, and beauty-product sales.
- Experience in guest service.
- Excellent organization, coaching, and communication skills.
- Skills in supervision, teamwork, documentation, and return on investment.
- Solid work history with verifiable references.
- Passion for the beauty industry.
- Honesty and professionalism.
- Previous cash management and balancing cash drawers.
- Inventory control and product sales experience.
- Experience handling multi-line phone systems.
- Availability to work Tuesday through Thursday, 12:00–7:00, and Friday and Saturday, 8:30–4:45.
Responsibilities
- Create a positive experience for service guests, prospective Future Professionals, and other school guests.
- Mentor Future Professionals in guest service.
- Follow service desk systems to support smooth guest-service operations in the clinic classroom.
- Set, meet, and exceed goals and inspire and inspect.
- Communicate effectively and resolve customer-service issues.
- Work as part of a team and sell beauty products.
Benefits
- Opportunities for personal and communal growth, including charitable fundraising, monthly team training, student clubs and activities, fashion shows, photo shoots, and special events.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
