Front Desk Coordinator

Dental365 • North Grafton, MA

4d • $24 - $26 • Onsite

About The Position

Dental365 is hiring a Front Desk Coordinator for Theroux Dental Associates in North Grafton, Massachusetts. The role is central to the patient experience, providing welcoming, concierge-style service and helping ensure patient visits are organized and comfortable. The practice describes its environment as modern, technology-forward, soothing, and supportive, with an emphasis on health over sales and no pressure from production quotas.

The listed schedule is Tuesday 7:00 a.m.–5:00 p.m., Wednesday 10:00 p.m.–6:00 p.m., Thursday 10:00 a.m.–5:00 p.m., and Friday 7:00 a.m.–1:00 p.m. The salary range is $24–$26 per hour. Benefits vary by employment status; the posting states that all benefits are available to employees working 30 or more hours per week and that some benefits are available to part-time employees.

Requirements

• At least 3 years of prior dental experience.
• A resume demonstrating a consistent and stable employment history.
• Exceptional organizational skills and the ability to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients while providing a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules by entering and confirming patient appointments.
• Enter new patient records and update ledgers accurately using Denticon.
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries and direct patients to the appropriate departments as needed.
• Assist with office duties as directed by the Practice Manager.

Benefits

• Flexible health and vision insurance plans.
• 401(k) retirement plan with employer matching.
• Paid time off accruing up to 3 weeks, plus an annual self-care day.
• Discounted in-house dental services for the employee and immediate family.
• Additional perks and fringe benefits.
• Benefits availability depends on employment status; all benefits are available at 30 or more hours per week, while some are available to part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed