Front Desk Coordinator - Support Services

Sargent & Lundy • Chicago, IL

2d • $49,089 - $71,853 • Onsite

About The Position

The Front Desk Coordinator provides reception and office-services support, including assistance to the mailroom, copy center, and other groups. The position follows an in-office schedule five days a week and includes greeting and directing guests, coordinating mail and shipping, supporting meetings, and maintaining the reception area and office supplies. The role also supports office security, employee and visitor badges, and an internal resume database. Small amounts of travel may be needed to assist with decommissioning, and overtime may be required before or after core hours.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Office software.
• Prior experience working in a productive environment, meeting established production and accuracy goals, and maintaining attention to detail and quality.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent time-management and organizational skills.
• Ability to multitask and prioritize tasks.
• Customer-service attitude.
• Ability to lift 50 pounds.
• Some travel to assist with decommissioning.
• Flexibility to work overtime, if needed, before or after core hours.
• The employer does not sponsor U.S. work authorization for this position.

Nice To Haves

• Proven work experience as a receptionist or in a similar office-services role.
• Some college-level education in fields such as English, writing, or communications.
• Experience with Workday.
• Experience in the engineering and/or power industry sector.
• Interest in learning and effectively using emerging technologies where relevant to the role; experience with AI, automation, programming, or similar technologies is valued but not required.

Responsibilities

• Provide support for the mailroom, copy center, reception, and other groups as needed.
• Maintain and issue employee badges.
• Coordinate shipping, receiving, and mail delivery.
• Maintain and assist with ordering office supplies.
• Escort vendor personnel.
• Welcome guests with a friendly, energetic, and personable demeanor.
• Maintain office security by following safety procedures, controlling access through the reception desk, and issuing visitor badges.
• Direct clients, vendors, messengers, and visitors to the appropriate person or location.
• Provide basic and accurate information in person, by phone, and by email.
• Listen to clients’ questions, anticipate their needs, and satisfy inquiries.
• Book meetings and rooms using Microsoft Outlook, provide real-time scheduling support, and prevent conflicts.
• Assist with ordering and receiving food and beverages for meetings as needed.
• Maintain the presentation and appearance of the reception area.
• Assist with maintaining the internal resume database, including creating, formatting, and storing resumes.
• Perform other assigned tasks and projects.

Benefits

• Medical, dental, and vision health plans.
• Life and accident insurance.
• Disability coverage.
• Employee Assistance Program (EAP).
• Back-up daycare.
• Flexible spending account (FSA) and health savings account (HSA).
• 401(k).
• Pre-tax commuter account.
• Merit scholarship program.
• Employee discount program.
• Corporate charitable giving program.
• Tuition assistance.
• First professional licensure bonus.
• Employee referral bonus.
• Paid annual personal/sick time.
• Paid vacation.
• Paid holidays.
• Paid parental leave.
• Paid bereavement leave.
• Flexible work arrangements.
• Eligible positions may include participation in a yearly discretionary bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED