Front Desk Coordinator - Support Services

Sargent & Lundy•Chicago, IL

1d•Onsite

About The Position

The Front Desk Coordinator provides reception and office-services support, including assistance to the mailroom, copy center, and other groups. The role welcomes and directs guests, clients, vendors, messengers, and visitors; provides basic information in person and through phone and email; and helps maintain office security through reception procedures and visitor badges. The position follows an in-office schedule five days a week and may involve a small amount of travel to assist with decommissioning. Flexibility to work overtime before or after core hours may be needed. The role also supports office logistics, meeting scheduling, supplies, food and beverages, and internal resume-database maintenance. The ability to lift 50 pounds is required. Sargent & Lundy describes its benefits as including healthcare coverage, paid time off, and other financial and work-life benefits. Eligible positions may include a base salary or hourly rate and a comprehensive benefits package, and employees may also be eligible for a yearly discretionary bonus.

Requirements

High school diploma or equivalent.
Proficiency in Microsoft Office software.
Experience working in a productive environment, meeting established production and accuracy goals, and maintaining focus on detail quality.
Professional attitude and appearance.
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent time-management and organizational skills.
Ability to multitask and prioritize tasks.
Customer-service attitude.
Ability to lift 50 pounds.
Small amount of travel to assist with decommissioning.
Flexibility to work overtime if needed before or after core hours.
The employer does not sponsor U.S. work authorization for this position.

Nice To Haves

Proven work experience as a receptionist or in a similar office-services role.
Some college-level education in fields such as English, writing, or communications.
Experience with Workday.
Experience in the engineering and/or power industry sector.
Interest in learning and effectively using emerging technologies where relevant to the role; experience with AI, automation, programming, or similar technologies is valued where relevant but is not required.

Responsibilities

Provide support for the mailroom, copy center, reception, and other groups as needed.
Maintain and issue employee badges.
Coordinate shipping, receiving, and mail delivery.
Maintain and assist with ordering office supplies.
Escort vendor personnel.
Welcome guests as they arrive and provide a friendly, energetic, and personable reception.
Maintain office security by following safety procedures, controlling access via the reception desk, and issuing visitor badges.
Direct clients, vendors, messengers, and visitors to the appropriate person or location.
Provide basic and accurate information in person and via phone or email.
Listen to clients’ questions, anticipate their needs, and respond to inquiries.
Book meetings and rooms in Microsoft Outlook, provide real-time scheduling support, and prevent conflicts.
Assist with ordering and receiving food and beverages for meetings as needed.
Maintain the presentation and appearance of the reception area.
Assist with maintaining the internal resume database, including creating, formatting, and storing resumes.
Complete other assigned tasks and projects.