Front Desk Coordinator (Endodontics)

Leading Edge Specialized Dentistry • White Plains, NY

7d • Onsite

About The Position

The Front Desk Coordinator is a champion of the patient experience, providing concierge-level care and helping shape patients’ impressions of the practice. The role supports two endodontic practices: Leading Edge Endodontics | Advanced Endodontics of Westchester in White Plains and Mt. Kisco, New York. The work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with Sunday off; the position rotates among the listed locations according to the schedule. The practice describes its environment as modern, technology-enabled, soothing, and supportive, with an emphasis on patient health over sales and no pressure from production quotas.

Requirements

• Prior dental experience is required.
• A resume demonstrating a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules by entering and confirming patient appointments.
• Enter new patient records and accurately update ledgers using Denticon.
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries and direct patients to appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Benefits

• Competitive compensation.
• Flexible health and vision insurance plans.
• 401(k) retirement plan with employer matching up to 6%.
• Paid time off accruing up to three weeks, plus an annual self-care day.
• Heavily discounted in-house dental services for the employee and immediate family.
• Additional perks and fringe benefits.
• Benefits described as available at full-time employment (30+ hours weekly), with some benefits also available to part-time employees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed