Front Desk Coordinator (Endodontics)
About The Position
The Front Desk Coordinator supports the patient experience at Leading Edge Endodontics | Advanced Endodontics of Westchester, serving the White Plains and Mount Kisco locations. The role includes welcoming patients, managing calls and appointments, maintaining patient records, handling payments and insurance eligibility, and responding to billing or financial questions. The position works with the Practice Manager and other departments to support office operations. The schedule is Monday, Tuesday, Thursday, and Friday from 8:00 a.m. to 5:00 p.m. in White Plains, and Wednesday from 8:00 a.m. to 5:00 p.m. in Mount Kisco. Sunday is off. The practice describes its environment as modern, technology-forward, soothing, and supportive, with an emphasis on patient care and no pressure from production quotas.
Requirements
- Prior dental experience is required.
- A resume demonstrating a consistent and stable employment history.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required.
- Strong interpersonal communication skills.
Responsibilities
- Warmly greet and welcome patients with a high level of concierge care.
- Answer phones promptly and respond to messages.
- Manage schedules by entering and confirming patient appointments.
- Enter new patient records and update ledgers accurately using Denticon.
- Collect co-payments and verify PPO/FFS insurance eligibility.
- Respond to patient billing or financial inquiries and direct patients to the appropriate departments as needed.
- Assist with various office duties as directed by the Practice Manager.
Benefits
- Flexible health and vision insurance plans.
- 401(k) retirement plan with employer matching up to 6%.
- Paid time off accruing up to three weeks, plus an annual self-care day.
- Discounted in-house dental services for the employee and immediate family.
- Additional benefits and ongoing perks.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
