Front Desk Coordinator

Guardian Dentistry Partners • Greenfield, MA

24d • $22 - $26

About The Position

BGH Dental is seeking a friendly, organized, and detail-oriented Dental Front Office Coordinator to join its dental team. As the first point of contact for patients, the coordinator helps create a welcoming environment and keeps front-office operations running efficiently. The position is full time, based in Greenfield, Massachusetts, and is scheduled Monday through Friday from 7:45 a.m. to 5:00 p.m.

Requirements

• High school diploma or equivalent.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Positive attitude and commitment to outstanding patient service.

Nice To Haves

• At least one year of dental front-office experience; training is available.
• Familiarity with dental practice management software, such as Dentrix.

Responsibilities

• Greet and check in patients professionally and warmly.
• Manage phone calls, schedule appointments, and confirm visits.
• Verify dental insurance benefits and accurately enter patient data.
• Collect payments and review financial arrangements.
• Maintain current patient records and assist with patient communications.
• Support the back-office team in maintaining an efficient workflow.
• Keep the front-office space clean, organized, and inviting.

Benefits

• Paid time off (PTO).
• Paid holidays and office closure days.
• Medical coverage.
• Vision coverage.
• Dental allowance.
• Uniform allowance, as needed.
• 401(k) eligibility.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED