Front Desk Coordinator

Dental365•Middle Island, NY

5d•$19 - $25•Onsite

About The Position

Dental365 is hiring a Front Desk Coordinator for Gentle Dental in Middle Island, New York. The coordinator helps shape the patient experience by providing welcoming, attentive service and supporting the practice’s daily administrative operations. Duties include greeting patients, managing appointments and records, handling payment and insurance processes, and responding to patient inquiries. The practice describes its environment as modern and supportive, with an emphasis on patient care rather than production quotas. The hiring schedule is Monday through Wednesday, 9:00 a.m.–5:00 p.m.; Thursday, 10:00 a.m.–7:00 p.m.; and Saturday, 8:00 a.m.–2:00 p.m. The listed salary range is $19–$25 per hour. Benefits are available according to eligibility, with all listed benefits available to employees working at least 30 hours weekly and some benefits also available to part-time employees.

Requirements

Prior dental experience is required.
A resume showcasing a consistent and stable employment history.
Exceptional organizational skills to manage multiple tasks efficiently.
Flexibility to adapt to varying schedules as required.
Strong interpersonal communication skills.

Responsibilities

Warmly greet and welcome patients, providing a high level of concierge care.
Answer phones promptly and respond to messages.
Manage schedules by entering and confirming patient appointments.
Enter new patient records and update ledgers using Denticon.
Collect co-payments, verify insurance eligibility, and present treatment plans for PPO and FFS patients.
Respond to patient billing or financial inquiries and direct patients to the appropriate departments as needed.
Assist with various office duties as directed by the Practice Manager.