Front Desk Coordinator

U.S. Oral Surgery Management • West Allis, WI

17d • $18 - $20 • Onsite

About The Position

Wisconsin Oral Surgery & Dental Implants is seeking a dynamic and dedicated Front Desk Office Coordinator to join its oral surgery practice. The role is an integral part of a team focused on exceptional patient care, patient experience, and practice efficiency. The coordinator serves as a first point of contact for visitors and patients and provides reception and administrative support, including greeting visitors, answering calls, maintaining the reception area, handling mail, scheduling appointments, and supporting surgery coordination. Duties and responsibilities may change as the needs of the practice evolve.

Requirements

• Completion of high school or equivalent.
• Demonstrated administrative experience, with a track record of growth or improvement in previous positions.
• Ability to multitask and work as a self-starter in a fast-paced environment.
• Customer service experience and ability to support a superior patient experience.
• Strong verbal and written communication skills.
• A patient-centric attitude and ability to positively influence patients, coworkers, referring offices, and the practice.
• Willingness to take on other duties and adapt to evolving practice needs.

Nice To Haves

• Previous oral surgery, dental, or medical experience.

Responsibilities

• Answer incoming calls and assist patients with scheduling appointments.
• Create patient accounts.
• Check patients in and post payments.
• Convert treatment plans accurately and efficiently.
• Assist with scheduling surgeries and ensure necessary preparations are made.
• Collaborate with other professionals and handle administrative tasks as part of an effective team.
• Greet visitors, maintain the reception area, handle mail, and provide administrative support.
• Adapt to a wide range of responsibilities and other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED