Front Desk Coordinator - Fresno, CA

The Joint Chiropractic • Fresno, CA

4d • Onsite

About The Position

The Front Desk Coordinator is a customer-facing role supporting patient experience, front office operations, and clinic growth in a retail healthcare setting. The role is suited to a proactive, service-minded person who is passionate about health and wellness and enjoys helping people. The position is available full-time or part-time. The posting describes a full-time role as offering stability, while noting that franchisees independently set employment terms, including wages and benefits.

Requirements

• High school diploma or equivalent required.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude and a team-oriented mindset.
• Must be able to stand or sit for long periods and lift up to 50 pounds.

Nice To Haves

• At least one year of customer service and sales experience is preferred.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage patient flow through the clinic in a timely and organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support clinic sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean and organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Benefits

• Opportunities for future growth and development.
• Bonus potential is mentioned, but the posting includes a placeholder indicating it may be removed if not offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED