Front Desk Coordinator

North American Dental Group • Yonkers, NY

2d

About The Position

The Front Desk Coordinator supports a dental practice focused on empathetic, patient-first care. The role handles reception and clerical duties, patient scheduling and communication, and financial and insurance-related tasks. The position is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m., with a pay rate of $22.00–$25.00 per hour.

Requirements

• High school diploma or equivalent.
• Dependability and skill in quality control when handling financial information.
• Knowledge of dental software and Microsoft Office programs, with the ability to learn new programs as needed.

Nice To Haves

• Associate’s degree.
• 1–5 years of customer service, insurance, or dental experience.

Responsibilities

• Handle financial information carefully, perform insurance verification, and prepare end-of-day reports.
• Sort, open, and distribute mail; scan and photocopy documents.
• Answer phone calls and provide information to callers.
• Greet visitors and patients.
• Schedule, verify, and confirm patient appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies and arrangements to patients, collect co-payments, and verify insurance coverage as appropriate.
• Track appointments affected by no-shows, cancellations, and late arrivals.

Benefits

• Competitive paid time off for full-time and part-time team members, increasing with career growth.
• Comprehensive benefits package, including 401(k).
• Opportunities for career growth and continuing education.
• An atmosphere that allows freedom and individuality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED