Front Desk Coordinator (On-site)

Nexus•Schertz, TX

16h•Onsite

About The Position

The Front Desk Coordinator provides outstanding customer service in a high-volume, fast-paced environment. As the first point of contact for Nexus clients and applicants, this role manages incoming calls, corporate inquiries, visitor traffic, deliveries, and team administrative duties while representing the organization professionally.

Requirements

High school diploma or equivalent.
3–5 years of directly related experience as a receptionist in a professional setting.
Ability to use Microsoft Word, Excel, PowerPoint, and Outlook.
Written and verbal communication skills, with demonstrated ability to provide excellent customer service.
Ability to multitask and adapt quickly in a fast-paced environment.
Strong organizational skills.
Attention to detail.

Nice To Haves

Experience with basic office equipment, such as copiers, fax machines, and shipping and receiving tools.

Responsibilities

Serve as Nexus’s initial point of contact in a professional, cordial, and efficient manner.
Manage high-volume communications via a multi-line phone system and email.
Manage visitor traffic and deliveries in accordance with security guidelines; greet visitors promptly and professionally.
Direct calls and messages to the appropriate person.
Maintain the visitor registration book and visitor badges.
Handle administrative projects, including communications, booking meetings, organizing information, filing, and other administrative assistant tasks.
Help team members find the appropriate person or information within the company.
Maintain confidentiality of sensitive information.
Update and maintain contacts and other online lists.
Coordinate the meeting room calendar and clean and straighten meeting rooms after events.
Manage incoming and outgoing mail.
Keep the reception area clean and neat.
Perform clerical and other duties as requested, maintain the company’s image by example, and perform other duties as assigned.