Front Desk Coordinator - Bartlett

The Joint Chiropractic•Bartlett, TN
•$15 - $15•Onsite

About The Position

The Joint Chiropractic is seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator for its Bartlett, Tennessee location. This customer-facing role supports the patient experience, front office operations, and clinic growth in a fast-paced retail healthcare setting. The Joint Chiropractic provides chiropractic services through nearly 1,000 locations and reports more than 12 million patient visits annually. The position is full-time, pays $15 per hour, and offers bonus potential and opportunities for future growth and development. The schedule requires availability throughout the week, including weekends, for four to five shifts per week, as well as willingness to work at multiple locations. Employment is with a franchisee of The Joint Corp.; franchisees independently set employment terms, including wages and benefits.

Requirements

  • High school diploma or equivalent.
  • Strong phone, computer, and multitasking skills.
  • Energetic, motivated, and confident in a goal-driven environment.
  • Positive attitude and team-oriented mindset.
  • Ability to stand or sit for long periods and lift up to 50 pounds.
  • Availability throughout the week, including weekends, for four to five shifts per week.
  • Willingness to work at multiple locations.

Nice To Haves

  • At least one year of customer service and sales experience is preferred.
  • Office management or marketing experience is a plus.

Responsibilities

  • Greet and check in patients, providing a friendly and professional first impression.
  • Manage patient flow through the clinic in a timely and organized manner.
  • Present and sell wellness plans and membership packages accurately and confidently.
  • Support clinic sales goals by converting new and returning patients into members.
  • Answer phone calls and assist with appointment scheduling and patient inquiries.
  • Re-engage inactive members and maintain current patient records using POS software.
  • Assist with clinic marketing efforts and community outreach.
  • Maintain a clean, organized front desk and clinic environment.
  • Collaborate with team members and chiropractors to support a positive patient experience.

Benefits

  • Bonus potential.
  • Opportunities for future growth and development.
  • Full-time role.
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