Front Desk Coordinator

Guardian Dentistry Partners•Edison, NJ

About The Position

Prime Dental is seeking a dynamic, experienced front desk professional to greet patients and create a welcoming patient experience while they wait to see a dentist or hygienist. The role also manages incoming phone calls and schedules patients for doctors and hygienists. The office is fast-paced and requires multitasking. The employer describes its atmosphere as safe and welcoming and offers benefits and vacation time.

Requirements

  • Strong organizational skills.
  • Outstanding professionalism, high moral standards, and a self-motivated work ethic.
  • Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
  • A driven personality and commitment to striving for excellence in the profession and providing excellent patient care.

Nice To Haves

  • 2–3 years of experience preferred.
  • Associate degree preferred.

Responsibilities

  • Complete daily insurance verifications for all scheduled patients.
  • Greet patients by first name with a friendly personality and assist them throughout their office visit.
  • Provide friendly service to people entering the office or calling by phone.
  • Confirm future appointments.
  • Assist patients with billing questions.
  • Submit insurance claims with appropriate attachments and narratives.
  • Follow up on unscheduled recare and treatment appointments.
  • Answer and manage phone calls and schedule patients for doctors and hygienists.

Benefits

  • Guaranteed hourly rate of $22–$24 per hour.
  • $1,000 sign-on bonus.
  • Paid vacation.
  • Paid holidays.
  • 401(k) program with matching contributions.
  • Competitive health, dental, and vision plans offered at 30 hours or more.
  • Life insurance and disability insurance offered at 30 hours or more.
  • Flexible schedules.
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