Front Desk Coordinator

Legacy Behavioral Health Center•River Park, FL
•Onsite

About The Position

Legacy Behavioral Health Center, Inc. is seeking a bilingual (Spanish/English) Front Desk Coordinator for its office in Vero Beach. This is an in-person, full-time position of 40 hours per week. Under supervision, the coordinator manages the front desk and processes incoming clients, providers, and staff members.

Requirements

  • Minimum of a high school diploma or equivalent.
  • Current CPR certification.
  • Bilingual in English and Spanish; this is a must.

Responsibilities

  • Schedule and process appointments for outpatient, psychiatric, and psychological departments.
  • Assist with prior authorizations as needed.
  • Help clients complete client information forms as needed.
  • Collect client co-payments and submit cash and checks to Finance Assistants daily.
  • Communicate effectively with clients, doctors, clinical staff, referral sources, and providers.
  • Redirect questions and concerns to the appropriate departments.
  • Direct incoming calls to the appropriate departments.
  • Maintain client confidentiality at all times.
  • Maintain a welcoming and professional demeanor.
  • Follow medical guidelines when taking vital signs.
  • Enter required data into the database system.
  • Generate correspondence and invoices as required.

Benefits

  • Competitive hourly rate.
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