Front Desk Coordinator

Dental365•Coventry, RI

3d•$22 - $25•Onsite

About The Position

Dental365 is hiring a Front Desk Coordinator for Eric George, DMD & Associates in Coventry, Rhode Island. Front Desk Coordinators help shape the patient experience by providing welcoming, concierge-level service and supporting the smooth operation of the dental practice. The role includes patient scheduling and records, phone and message handling, payment collection, insurance eligibility verification, and responding to billing or financial questions. The position also assists with office duties as directed by the Practice Manager. The hiring schedule is Monday 7:30 a.m.–5:30 p.m., Tuesday 7:30 a.m.–5:30 p.m., Thursday 7:30 a.m.–6:30 p.m., and Friday 7:30 a.m.–5:00 p.m. The stated salary range is $22–$25 per hour. Dental365 describes its practice environment as modern, using cutting-edge technology and designed for patient comfort. The company emphasizes a supportive culture focused on health over sales, without production-quota pressure, and encourages career growth.

Requirements

Prior dental office experience is required.
A resume demonstrating a consistent and stable employment history.
Exceptional organizational skills to manage multiple tasks efficiently.
Flexibility to adapt to varying schedules as required.
Strong interpersonal communication skills.

Responsibilities

Warmly greet and welcome patients, providing a high level of concierge care.
Answer phones promptly and respond to messages.
Manage schedules by entering and confirming patient appointments.
Enter new patient records and update ledgers accurately using Denticon.
Collect co-payments and verify PPO/FFS insurance eligibility.
Respond to patient billing or financial inquiries and direct patients to appropriate departments as needed.
Assist with office duties as directed by the Practice Manager.