Front Desk Coordinator
About The Position
The Front Desk Coordinator supports an oral surgery practice by providing patient-focused front desk and administrative services. The role involves assisting patients with appointments and accounts, handling check-in and payments, coordinating surgery scheduling and preparations, and collaborating with practice professionals. The coordinator is expected to adapt to a variety of responsibilities as the practice’s needs evolve. The position is with Oral and Maxillo Facial Surgeons for Northern Illinois Oral Surgery in Sycamore, Illinois, and is part of US Oral Surgery Management (USOSM), an organization of oral and maxillofacial practices focused on teamwork, patient care, clinical excellence, and practice outcomes.
Requirements
- High school diploma or equivalent.
- Administrative experience with a track record of growth or improvement in previous positions.
- Ability to multitask and work as a self-starter in a fast-paced environment.
- Customer service skills to support a superior patient experience.
- Strong verbal and written communication skills.
- Patient-centric attitude and ability to positively influence patients, coworkers, referring offices, and the practice.
- Willingness to take on other duties and adapt to changing practice needs.
Nice To Haves
- Previous oral surgery, dental, or medical experience.
Responsibilities
- Answer phone calls, assist patients with scheduling appointments, and create patient accounts.
- Check patients in and post payments.
- Convert treatment plans accurately and efficiently.
- Assist with scheduling surgeries and ensure necessary preparations are made.
- Collaborate with other professionals and handle administrative tasks.
- Adapt to a range of responsibilities and learning opportunities within the practice.
- Take on other duties as assigned and adapt to the evolving needs of the practice.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
