Front Desk Coordinator

K2 Staffing LLC • Berry Hill, TN

19d • Onsite

About The Position

K2 Medical Research is seeking a Front Desk Coordinator for potential future support at its Nashville, Tennessee clinic. This is an evergreen requisition: there is no immediate opening, but applicants may be considered for future opportunities. The coordinator welcomes guests, handles incoming and outgoing mail and packages, answers and directs calls, schedules meetings, coordinates office activities, and performs other assigned duties in a clinical office environment.

The role requires a calm, pleasant, detail-oriented, and self-motivated approach while coordinating multiple tasks and interacting with a diverse patient population. The posted schedule is Monday through Thursday, 8 a.m. to 5 p.m.; the company describes its full-time work week as four 10-hour shifts, with Fridays reserved for critical business needs or administrative tasks. A high school diploma or equivalent and at least one year of customer-service-related experience are required.

Requirements

• High school diploma or equivalent.
• At least one year of experience in a customer-service-related position, preferably in a medical or healthcare provider environment, or an equivalent combination of education and experience.
• Ability to work Monday through Thursday, 8 a.m. to 5 p.m.
• Ability to coordinate multiple tasks in a fast-paced clinical office environment while maintaining a calm and pleasant demeanor.
• Ability to complete training and follow study protocols.
• Flexibility and ability to prioritize and multitask throughout the day.
• Detail-oriented and self-motivated.
• Excellent written and verbal communication skills.
• Willingness to interact with a diverse patient population.
• Proficiency with Microsoft Office products.

Nice To Haves

• Certified Clinical Research Coordinator (CCRC) certification.

Responsibilities

• Greet and welcome guests upon arrival.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Keep the reception area tidy and supplied with necessary stationery and materials.
• Provide basic, accurate information in person, by phone, and by email.
• Receive, sort, and distribute daily mail and deliveries.
• Maintain office security by following safety procedures, monitoring the logbook, and issuing visitor badges.
• Order front-office supplies and maintain inventory.
• Update the database.
• Perform clerical receptionist duties, including filing, photocopying, and faxing.
• Schedule meetings and coordinate office activities.
• Complete other duties as assigned.

Benefits

• Medical insurance options for full-time employees.
• Dental insurance options for full-time employees.
• Vision insurance options for full-time employees.
• Supplemental insurance plans.
• 401(k) with immediate employer match.
• Generous paid time off.
• Paid holidays.
• Four-day work week for full-time employees, with Fridays generally reserved for personal time except when needed for critical business needs or administrative tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED