Front Desk Coordinator

Premier Care Dental Management • Plainview, NY

2d • Onsite

About The Position

The Front Desk Coordinator helps shape the patient experience at Plainview Pediatric Dentistry & Orthodontics by providing welcoming, attentive service and supporting the smooth operation of the practice. The role is based at 1109 Old Country Road, Plainview, NY 11803.

The schedule is Monday 10:00 a.m.–6:00 p.m., Tuesday 9:00 a.m.–6:00 p.m., Wednesday 10:00 a.m.–6:00 p.m., Thursday 9:00 a.m.–6:00 p.m. on alternating weeks, and Saturday 8:00 a.m.–1:00 p.m. on alternating weeks. Sunday is off. Friday is either off or 9:00 a.m.–5:00 p.m. as an optional way to work additional hours. Availability to work Saturdays is required.

The practice describes a modern environment focused on patient comfort, communication, and care. It emphasizes a supportive team culture, health over sales, and no pressure from production quotas. The company encourages and supports employees interested in career growth and is an equal opportunity employer.

Requirements

• Prior dental experience is required.
• Provide a resume demonstrating a consistent and stable employment history.
• Strong organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules.
• Strong interpersonal communication skills.
• Must be available to work Saturdays.

Nice To Haves

• Pediatric dentistry or orthodontic experience.

Responsibilities

• Warmly greet and welcome patients while providing concierge-level care.
• Answer phones promptly and respond to messages.
• Manage schedules by entering and confirming patient appointments.
• Enter new patient records and accurately update ledgers using Denticon.
• Collect co-payments and verify PPO and fee-for-service insurance eligibility.
• Respond to patient billing or financial inquiries and direct patients to appropriate departments as needed.
• Assist with other office duties as directed by the Practice Manager.

Benefits

• Competitive compensation.
• Flexible health and vision insurance plan options.
• 401(k) retirement plan with employer matching up to 6%.
• Paid time off accruing up to three weeks, plus an annual self-care day.
• Heavily discounted in-house dental services for employees and their immediate families.
• Additional fringe benefits and ongoing perks.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed