Front Desk Coordinator

C3 AI•Redwood City, CA

16d•$63,000 - $91,000•Onsite

About The Position

C3 AI is seeking a Front Desk Coordinator to serve as the face of its headquarters and help ensure employees, visitors, and vendors experience a professional, smoothly run workplace. This is an onsite role at the Redwood City office, five days a week, from 8:30 AM to 5:30 PM. The coordinator welcomes and assists visitors, supports employees with facilities needs, oversees the Customer Experience Center, assists with new-hire onboarding, handles incoming calls, and coordinates domestic and international shipping and receiving. Candidates must be authorized to work in the United States without current or future company sponsorship.

Requirements

Bachelor’s degree required.
1–3 years of related experience.
Strong written and verbal communication skills, professional phone etiquette, and a client-focused approach.
Excellent organizational skills and attention to detail.
Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams.
Ability to work collaboratively with cross-functional teams.
Ability to prioritize, solve problems, and manage time effectively with minimal supervision.
Positive and enthusiastic attitude, with the ability to adapt to changing priorities.
Mature, polished, and professional presence; punctual, dependable, and reliable.
Ability to maintain confidentiality and interface with personnel at all levels.
Must be authorized to work in the United States without current or future company sponsorship.

Responsibilities

Welcome visitors, ensure they are signed in and comfortable, and connect them with their hosts.
Provide employees and customers with professional, timely, courteous, and accurate service.
Work with the Facilities team to support a clean, safe, and productive office environment, including supplies, conference room reservations, service calls, shipping and receiving, onsite events, and ad-hoc needs of satellite offices.
Submit and monitor facilities-related tickets with day porter staff and building engineers.
Serve as the point of contact for onsite vendors and technicians and coordinate with the onsite building engineering team.
Answer employees’ facilities questions and receive feedback through the Jira ticketing system.
Oversee the Customer Experience Center, keeping it clean and welcoming and supporting visitors and events in the space.
Support new-hire onboarding, including day-one laptop and badge distribution, office navigation, and general questions.
Answer incoming phone calls promptly and professionally and route them to the appropriate C3 AI contacts.
Coordinate domestic and international shipping and receiving.