Front Desk Coordinator

St Petersburg Dental Center • Saint Petersburg, FL

3d

About The Position

The Front Desk Coordinator supports a dental practice focused on empathetic, patient-first care. The role combines patient service and clerical work with financial information handling, insurance verification, appointment coordination, and communication about dental procedures and services. The practice is supported by North American Dental Group.

Requirements

• High school diploma or equivalent.
• Knowledge of dental software and Microsoft Office programs, with the ability to learn new programs as needed.

Nice To Haves

• Associate’s degree.
• 1–5 years of customer service, insurance, or dental experience.

Responsibilities

• Handle financial information carefully, perform insurance verification, and prepare end-of-day reports.
• Sort, open, and distribute mail; scan and photocopy documents.
• Answer phone calls and provide information to callers.
• Greet visitors and patients.
• Schedule, verify, and confirm patient appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies and arrangements to patients and collect co-payments.
• Verify insurance coverage as appropriate.
• Track appointments affected by no-shows, cancellations, and late arrivals.

Benefits

• Competitive paid time off for full-time and part-time team members, increasing with career growth.
• Comprehensive benefits package, including 401(k).
• Opportunities for career growth and continuing education.
• An atmosphere that allows freedom and individuality.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED