Front Desk + Content Assistant

Olde Soul Barbershop•Austin, TX

20d•Hybrid

About The Position

This hybrid role is approximately 50% front desk and client experience and 50% photo and video content support. The position helps run the front of the shop while capturing useful photo and video content for the team and individual barbers. It is not a social media management position: the role does not manage Olde Soul’s social accounts, create posting calendars, respond to comments or DMs, analyze performance, or develop social strategy. Basic video editing may sometimes be needed.

Requirements

Comfortable taking photos and filming video on a phone.
Good eye for angles, lighting, and interesting moments.
Understands what makes short-form video look good.
Familiar with Instagram Reels and TikTok.
Can do basic video editing using tools such as CapCut, Instagram, or similar apps.
Comfortable approaching barbers and clients to capture content.
Able to help someone who is not comfortable on camera loosen up.
Outgoing, friendly, and good with clients.
Dependable and organized.
Able to switch easily between front-desk responsibilities and creative work.
Takes initiative rather than waiting to be told every single thing to film.

Nice To Haves

Experience working in a salon, barbershop, hospitality, photography, videography, or content creation is a plus, but is not required.
Applicants with photo or video experience should include examples of their work.

Responsibilities

Greet and check in clients.
Assist with booking and rescheduling appointments.
Answer calls, texts, and client questions.
Help walk-ins find the right barber.
Check clients out.
Help clients learn about services, memberships, products, and upcoming events.
Support barbers and shop leadership throughout the day.
Keep the front desk and client areas organized and presentable.
Film haircuts, beard trims, shaves, transformations, and finished looks.
Take before-and-after photos for barbers.
Help barbers film videos for their own social media.
Capture behind-the-scenes moments around the shop.
Take photos and videos during events, classes, collaborations, and promotions.
Help barbers feel comfortable in front of the camera.
Set up simple shots, angles, lighting, or phone positioning.
Capture short vertical clips that can be turned into Reels, TikToks, and Stories.
Do basic video editing when needed.
Organize photos and video footage so the Olde Soul team and individual barbers can easily use it.