Front Desk Assistant

Vanguard Classical School•Aurora, CO

About The Position

The Front Desk Assistant is responsible for the professional operation of the school office and serves as a primary point of contact for students, families, and visitors. The role provides clerical support, including phone management, data entry, student record maintenance, and financial processing. The successful candidate will deliver professional customer service and handle enrollment procedures, school-related accounts, and confidential information with care and attention to detail. The position calls for a self-motivated, collaborative professional with strong communication and phone skills who can manage multiple tasks and frequent interruptions. The candidate must be comfortable using personal computers and Microsoft Office and able to learn district-specific systems. Vanguard Classical School emphasizes integrity, diligence, empathy, and a commitment to learning. Employment is contingent upon successful completion of the required criminal background clearance process, and the employee must provide documented evidence of identity and eligibility to work in the United States.

Requirements

  • Excellent customer service skills and a high degree of professionalism.
  • Strong oral and written communication skills and professional phone etiquette.
  • Ability to manage multiple tasks with frequent interruptions while maintaining strict confidentiality.
  • Operating knowledge of personal computers and Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to learn district-specific systems such as Infinite Campus/Oracle.
  • Basic Spanish language skills.
  • Ability to work collaboratively with individuals from various backgrounds and abilities.
  • Successful completion of the required criminal background clearance process.
  • Documented evidence of identity and eligibility to work in the United States.

Responsibilities

  • Support the professional operation of the school office.
  • Serve as a primary point of contact for students, families, and visitors.
  • Provide clerical support, including phone management and data entry.
  • Maintain student records and perform enrollment procedures with attention to detail.
  • Process financial matters and manage school-related accounts.
  • Handle confidential information in accordance with the school's confidentiality requirements.
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