Front Desk Concierge

John Rutledge House Inn • Charleston, SC

8d

About The Position

The John Rutledge House Inn is seeking a Front Desk Concierge for the morning shift, 7 a.m. to 3 p.m. As the first employee guests encounter, the concierge is responsible for providing gracious and efficient service while upholding the inn’s reputation for hospitality, service, and luxury.

Requirements

• Outgoing and friendly demeanor, keen attention to detail, and ability to multitask in a fast-paced environment.
• Flexible availability, including weekends and holidays.
• Front desk or concierge experience.
• High school diploma or equivalent.
• Working knowledge of Windows computing and multi-line phone systems.
• Availability to work from 7 a.m. to 3 p.m.

Nice To Haves

• Luxury boutique hotel experience preferred.

Responsibilities

• Answer incoming phone calls, assist callers with their requests, or redirect calls as appropriate.
• Book room reservations, accurately describing room types and quoting rates and included amenities.
• Recommend area restaurants and attractions to guests, and secure tickets and reservations when requested.
• Perform guest check-in and check-out procedures.
• Collaborate with bell staff and housekeeping to provide a seamless guest experience.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED