Front Desk Concierge

Arbol Residences of Santa Rosa•Clearwater, FL
•Onsite

About The Position

Regency Oaks is hiring a full-time Front Desk Concierge at its community in Clearwater, Florida. The Concierge provides courteous, professional telephone coverage and assists residents, staff, guests, and vendors by providing information, directions, and other appropriate assistance. The role also performs clerical duties and supports the community’s hospitality and security practices. The stated schedule is Saturday and Sunday from 8:00 a.m. to 4:00 p.m., and Monday and Tuesday from 4:00 p.m. to 12:00. The posting also describes the role as PRN/on-call.

Requirements

  • High school graduate.
  • Communicate efficiently in English using proper grammar and a pleasant manner.
  • Typing skills and experience with Microsoft Office software.
  • Ability to handle multiple routine tasks while carefully following specific instructions and completely following general instructions.
  • Complete background screening through AHCA.

Responsibilities

  • Provide ongoing switchboard and telephone coverage, answering and transferring incoming calls courteously and professionally.
  • Distribute packages, business mail, and magazines.
  • Maintain visitor sign-in logs.
  • Monitor closed-circuit security television cameras and the fire alarm board where applicable.
  • Maintain security for admittance at all entries accessible to the public.
  • Prepare maintenance work orders requested by residents and staff.
  • Prepare correspondence, memos, and other documents.
  • Welcome people entering the community and tactfully assist, inform, guide, or direct residents, visitors, staff, and vendors.
  • Perform assigned clerical duties.
  • Follow the community’s hospitality practices in interactions with residents, coworkers, and guests.

Benefits

  • Paid orientation and training.
  • Employee meal plan.
  • Full benefits, including medical, dental, vision, life insurance, and short- and long-term disability insurance.
  • Vacation and paid time off.
  • Holiday pay and paid holidays.
  • Scholarship and educational assistance programs, including tuition reimbursement.
  • Extraordinary Reward Program recognizing employees’ work.
  • Free and confidential Employee Assistance Program.
  • 401(k) retirement plan.
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