Front Desk Concierge
About The Position
The Front Desk Concierge serves as the first point of contact for residents, families, and visitors at The Reserve at First Katy, providing customer service and support in an assisted living and memory care setting. The role helps maintain a welcoming, organized environment by responding to resident requests, coordinating transportation and appointments, and facilitating communication between residents and staff. The position also involves phone coverage and administrative tasks. The schedule is Saturday and Sunday, 9:00 a.m. to 7:00 p.m., with occasional holidays. Pay is $16–$18 per hour, with credit for experience. Applicants must complete a required questionnaire; applications are accepted on a rolling basis. Applicants may be subject to a background check. The employer is an Equal Opportunity Employer and will provide reasonable accommodations during recruitment and employment upon request.
Requirements
- Must be 18 years of age or older.
- At least 1 year of customer service or front desk experience.
- Proficiency with technology and ability to adapt to new software.
Nice To Haves
- Experience in a hospitality, healthcare, or senior living setting is preferred.
Responsibilities
- Serve as the first point of contact for residents, families, and visitors, providing exceptional customer service and support.
- Answer phones and greet guests.
- Manage resident requests.
- Coordinate transportation and appointments.
- Assist with administrative tasks.
- Facilitate communication between residents and staff to help ensure a welcoming and organized environment.
Benefits
- Competitive pay of $16–$18 per hour, with credit for experience.
- Flexible schedule.
- Supportive team.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
