Full-Time Front Desk Concierge

Mercedes • Alexandria, VA

2d • Onsite

About The Position

Mercedes-Benz of Alexandria is seeking a dedicated and personable Full-Time Front Desk Concierge in Alexandria, VA. The role provides a welcoming and professional first point of contact for clients and visitors while supporting the dealership's daily operations. The concierge greets and assists customers, directs inquiries, maintains the reception area, supports administrative tasks, coordinates with team members, and handles customer questions and concerns professionally. The schedule is Tuesday through Friday, 10 a.m. to 7 p.m., and Saturday, 9 a.m. to 6 p.m.

Requirements

• Proven experience in a receptionist, administrative, or customer service role.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to multitask efficiently.
• Proficiency with Microsoft Office Suite and experience with phone systems.
• Friendly, approachable demeanor and professional appearance.
• Ability to work full-time.

Nice To Haves

• Experience in the automotive or luxury retail industry.

Responsibilities

• Warmly greet and assist customers as they arrive at the dealership, ensuring a positive first impression.
• Direct inquiries to the appropriate departments and take accurate messages when necessary.
• Maintain a clean, organized, and inviting reception area that reflects the dealership's standards.
• Assist with administrative tasks, including data entry, filing, and processing paperwork for the General Manager and BDC Manager.
• Coordinate with team members to support seamless communication and customer service.
• Handle customer questions and concerns professionally and escalate issues appropriately.

Benefits

• Competitive hourly compensation of $22.00 to $24.00, paid bi-weekly.
• Opportunities for professional growth and development within a prestigious automotive brand.
• Supportive work environment focused on teamwork and customer satisfaction.
• Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed