Concierge Front Desk | Full Time

Planned Companies • Philadelphia, PA

3d • Onsite

About The Position

Planned Companies is hiring a motivated, courteous, and knowledgeable Concierge Front Desk Associate to help provide tenants, guests, and vendors with a welcoming experience and related services. The role is based in Philadelphia, Pennsylvania, and is full time, with a Sunday-through-Thursday schedule from 7 a.m. to 3 p.m. The hourly pay is $18.50.

The associate welcomes and assists people entering the building, develops relationships with tenants, and provides individualized recommendations and concierge services. Duties also include supporting on-site events, handling mail and deliveries, answering phones, monitoring the lobby, and managing keys and access cards.

Requirements

• At least 3 years of customer service experience.
• A desire and passion to provide a warm and welcoming greeting to everyone.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, and self-assured demeanor.
• Ability to multitask and demonstrate good time management.
• Ability to lift up to 50 pounds when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors entering the building.
• Develop and maintain relationships with tenants, providing individualized experiences based on their personalities, lifestyles, needs, and expectations.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide directions and referrals and help people access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services in designated areas.
• Answer telephones and monitor the lobby.
• Maintain and control keys and access cards.

Benefits

• Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
• All employees, full-time and part-time, may participate in the company's 401(k) plan, which includes an employer match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed