Front Desk Clerk
Equity LifeStyle Properties•San Benito, TX
About The Position
ELS is hiring a Front Desk Clerk in San Benito, Texas. The role provides exceptional customer service to facilitate memorable experiences for guests and residents. The Front Desk Clerk serves as a property liaison, shares information, responds to questions in person and by phone, processes payments and deposits, runs reports, submits maintenance request forms, and partners with the Property Manager to address inquiries promptly and professionally. The position prioritizes customer satisfaction and requires addressing conflicts and solving problems promptly.
Requirements
- High school diploma or equivalent experience.
- At least 1 year of customer service experience with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and ability to learn new systems.
Responsibilities
- Act as the property liaison and provide guests and residents with information.
- Respond to questions in person and over the phone.
- Process payments and deposits.
- Run reports and submit maintenance request forms to support office efficiency.
- Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts, and solve problems promptly.
Benefits
- Medical, dental, and vision plans
- Generous 401(k) employer match
- Paid vacations, holidays, and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
