Front Desk Clerk
About The Position
The Front Desk Clerk efficiently checks guests in and out, provides information about property events, and responds to guest requests and needs. The role processes guest payments and accounts at checkout accurately and in a timely manner, answers internal and external calls, and operates the AS/400 hotel computer system, credit card machine, and other office equipment. Other duties may be assigned by leadership. The position requires standing for the duration of the shift and assisting guests with check-in needs. The listed shift is swing, and the starting pay is $16.00 per hour.
Requirements
- Must be at least 18 years old.
- Basic computer and math skills are required.
- Ability to stand for the duration of the shift and assist guests with check-in needs.
Nice To Haves
- High school diploma or equivalent preferred.
- Prior cash-handling experience preferred.
- Ability to operate POS systems strongly preferred.
- Flexibility to varying schedules, including evenings, weekends, and holidays, strongly preferred.
- Ability to maintain a high level of energy, confidence, and professionalism strongly preferred.
Responsibilities
- Check guests in and out efficiently and effectively.
- Provide information about property events and respond to guest requests and needs.
- Process guest payments and accounts upon checkout accurately, efficiently, and in a timely manner, in alignment with internal controls.
- Answer internal and external calls, answer questions, direct calls, or provide general information.
- Operate the AS/400 hotel computer system, credit card machine, and other office equipment.
- Perform other duties as assigned by leadership.
Benefits
- Day-one medical, dental, and vision benefits.
- Uber benefit for nearby metro stops.
- Recognition programs with cash rewards, gift cards, and more.
- Tuition reimbursement.
- Lindenwood University discounts.
- Diversity scholarship for team members’ children.
- 401(k) matching.
- Annual performance bonus.
- Paid time off earned according to local policy, increasing with length of employment.
- Wellness programs supporting financial, physical, and mental well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
