Front Desk Clerk
Equity LifeStyle Properties, Inc.•Harlingen, TX
About The Position
ELS is hiring a Front Desk Clerk in Harlingen, Texas, to provide exceptional customer service and facilitate excellent, memorable guest and resident experiences at Tropic Winds RV Resort. The clerk acts as a liaison for the property, assists guests and residents in person and by phone, processes payments and deposits, and supports efficient office operations. The role works closely with the Property Manager to respond to inquiries professionally and promptly, prioritize customer satisfaction, resolve conflicts, and solve problems.
Requirements
- High school diploma or equivalent experience.
- At least 1 year of customer service experience with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
Responsibilities
- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
- Process payments and deposits.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts, and solve problems promptly.
Benefits
- Medical, dental, and vision plans.
- Generous 401(k) employer match.
- Paid vacations, holidays, and sick time.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
