Front Desk Clerk - Part-Time

Hilton Grand Vacations • Myrtle Beach, SC

2d

About The Position

The Front Desk Clerk is the initial point of contact for guests and helps ensure their stay is enjoyable and smooth. This part-time role works three nights per week: two 7-hour shifts from 4:00 PM to 11:00 PM and one 6-hour shift from 5:00 PM to 11:00 PM. The position requires open and flexible availability, including weekends and holidays.

Requirements

• Proficient English language skills.
• Knowledge of Microsoft Office 365.
• Ability to multitask responsibilities and prioritize duties to meet interpersonal goals.
• At least 6 months of customer service experience.
• Open and flexible availability, including weekends and holidays.

Nice To Haves

• Experience as a Front Desk or Guest Services Agent.
• Experience handling credit card transactions.
• Background in resort hospitality or related industries.

Responsibilities

• Greet guests and owners on arrival.
• Check guests in and out.
• Generate folios and collect payments.
• Receive housekeeping and maintenance requests or work orders and contact appropriate departmental personnel.
• Prepare and consistently restock the front desk with supplies, including preparing arrival packets and area information.
• Answer phones and direct calls.
• Perform other duties as assigned by the leader.

Benefits

• Day 1 eligibility for medical, dental, and vision options.
• Recognition programs and rewards.
• Travel discounts program.
• Paid vacation and paid sick days.
• Employee Assistance Program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed