Front Desk Clerk - Part-Time

Hilton Grand Vacations • Myrtle Beach, SC

1d

About The Position

The Front Desk Clerk is the initial point of contact for guests and helps ensure their stay is enjoyable and smooth. The role is part-time, scheduled for three nights per week: two 7-hour shifts from 4:00 PM to 11:00 PM and one 6-hour shift from 5:00 PM to 11:00 PM. The clerk greets guests and owners, handles check-ins and check-outs, processes payments, responds to requests, and supports front desk operations.

Requirements

• Proficient English language skills.
• Knowledge of Microsoft Office 365.
• Ability to multitask and prioritize duties to meet interpersonal goals.
• At least 6 months of customer service experience.
• Open and flexible availability, including weekends and holidays.

Nice To Haves

• Experience as a Front Desk or Guest Services Agent.
• Experience handling credit card transactions.
• Background in resort hospitality or related industries.

Responsibilities

• Greet guests and owners on arrival.
• Check in and check out guests.
• Generate folios and collect payments.
• Receive housekeeping and maintenance requests or work orders and contact the appropriate departmental personnel.
• Prepare and consistently restock the front desk with supplies, including preparing arrival packets and area information.
• Answer phones and direct calls.
• Perform other duties as assigned by the leader.

Benefits

• Medical, dental, and vision coverage, with Day 1 benefit eligibility.
• Recognition programs and rewards.
• Travel discounts program.
• Paid vacation and paid sick days.
• Employee Assistance Program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed