Front Desk Clerk, Yavapai Hotel

Delaware North•Grand Canyon Village, AZ

7d•Onsite

About The Position

Delaware North Parks and Resorts is hiring a full-time Front Desk Clerk at Yavapai Hotel in Grand Canyon, Arizona. The role focuses on welcoming guests, providing customer service, handling guest registration and payments, coordinating with housekeeping, and addressing guest needs. The position is based at Grand Canyon National Park, where employee housing options and community amenities are available.

Requirements

Good interpersonal communication skills in person and by phone.
Ability to multitask and function professionally under pressure from guests and supervisors.
Ability to walk and stand for long periods, bend, and climb stairs throughout shifts.

Nice To Haves

Previous customer service experience is beneficial.

Responsibilities

Greet and register guests using a centralized registration system and coordinate with housekeeping as needed.
Manage cash and credit card transactions while maintaining accurate paperwork.
Resolve minor guest issues promptly and deliver items to guests as needed.
Monitor and balance daily figures and post room and tax charges to guest accounts.

Benefits

Health, dental, and vision insurance.
401(k) with company match.
Paid vacation days and holidays.
Paid parental bonding leave.
Tuition or professional certification reimbursement.
Weekly pay.
50% discount on food at the restaurant, tavern, coffee shop, and deli.
20% discount on retail and grocery items.
Training and development with opportunities for internal mobility and growth, including the possibility of working at other locations nationwide.
Low-cost housing options for $50–$75 per week, including Wi-Fi, satellite TV, and utilities.
Free laundry facilities.
Community recreation center with a gym and monthly outings.
Weekly trips and outings.
Team member food and retail discounts.