Front Desk Clerk
Equity LifeStyle Properties, Inc.•Mesa, AZ
About The Position
ELS is hiring a Front Desk Clerk in Mesa, Arizona. The role provides exceptional customer service to create excellent and memorable experiences for guests and residents. The clerk serves as a liaison for the property, handles questions and information requests in person and over the phone, processes payments and deposits, and supports office efficiency through reporting and maintenance request forms. The clerk partners with the Property Manager to address inquiries promptly and professionally, prioritizing customer satisfaction and resolving conflicts and problems.
Requirements
- High school diploma or equivalent experience.
- At least 1 year of customer service experience with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
Responsibilities
- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
- Process payments and deposits.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts, and solve problems promptly.
Benefits
- Medical, dental, and vision plans.
- A generous 401(k) employer match.
- Paid vacations, holidays, and sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
