Front Desk Clerk

Hilton Grand Vacations•Boynton Beach, FL
•Onsite

About The Position

Hilton Grand Vacations is seeking a full-time Front Desk Clerk for Gulfstream Manor Resort in Gulfstream, Florida. The role helps guests and owners during their stay by handling arrivals and departures, payments, requests, supplies, and phone calls.

Requirements

  • Proficient English language skills.
  • Ability to manage multiple responsibilities and prioritize tasks to meet organizational goals and expectations.
  • Six months of customer service experience.
  • Open and flexible availability, including weekends and holidays.

Responsibilities

  • Greet guests and owners on arrival.
  • Check guests in and out.
  • Generate folios and collect payments.
  • Receive housekeeping and maintenance requests or work orders and contact the appropriate departmental personnel.
  • Prepare and consistently restock the front desk with supplies, including arrival packets and area information.
  • Answer phones and direct calls.
  • Perform other duties as assigned by the leader.

Benefits

  • Driven compensation
  • Recognition programs and rewards
  • Discounted travel rates
  • 401(k) program with company match
  • Paid time off and paid sick days
  • Tuition reimbursement programs
  • Learning and advancement opportunities
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