Front Desk Clerk

Equity LifeStyle Properties•St James City, FL

About The Position

ELS is hiring a Front Desk Clerk in St James City, Florida. The role provides customer service to support memorable guest and resident experiences. The clerk serves as a property liaison, processes payments and deposits, runs reports, submits maintenance requests, and works with the Property Manager to address inquiries professionally and promptly.

Requirements

  • High school diploma or equivalent experience.
  • At least 1 year of customer service experience with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.

Responsibilities

  • Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
  • Process payments and deposits.
  • Run reports and submit maintenance request forms to support office efficiency.
  • Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
  • Prioritize customer satisfaction, address conflicts, and solve problems promptly.

Benefits

  • Medical, dental, and vision plans.
  • A generous 401(k) employer match.
  • Paid vacations, holidays, and sick time.
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