Front Desk Clerk
Hilton Grand Vacations•Charleston, SC
About The Position
King 583 Resort is seeking a Front Desk Clerk to provide owners and guests with positive, memorable experiences. The role involves checking guests in and out, responding to requests, assisting with reservations, processing payments, and coordinating with other departments. The position is full-time and requires availability for varying shifts, including weekends and holidays.
Requirements
- Maintain a professional demeanor.
- Communicate proficiently in English, both verbally and in writing.
- Have at least one year of front desk or customer service experience.
- Be able to multitask and prioritize responsibilities.
Nice To Haves
- Previous front desk experience.
Responsibilities
- Enter information into the reservation system.
- Assist guests with reservations and reservation changes as needed.
- Generate invoices and collect payments.
- Maintain safety deposit boxes.
- Receive housekeeping and maintenance requests or work orders and contact the appropriate departmental personnel.
- Prepare and consistently restock the front desk with supplies, including preparing arrival packets.
Benefits
- Day 1 benefit eligibility
- Recognition programs and rewards
- Discounted Hilton hotel rates worldwide
- 401(k) program with company match
- Paid time off and paid sick days
- Employee stock purchase program
- Tuition reimbursement programs
- Learning and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
