Front Desk Clerk - Full Time (Tropicana Atlantic City)

Caesars Entertainment • Atlantic City, NJ

1d

About The Position

The Front Desk Clerk is responsible for checking guests in and out and promoting positive customer relations. The role handles guest registration, room assignments, key issuance, and operation of the computerized front desk system. It also responds to inquiries about hotel services, room rates, and other information, while providing Family Style Service. The clerk may perform other duties as assigned. Compensation is $16.00 per hour.

Requirements

• Excellent communication skills.
• Ability to perform the customer service standards of the department.
• Knowledge of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies, and procedures.

Nice To Haves

• High school diploma or equivalent experience preferred.
• Previous experience in hotel reservations or front desk operations preferred.

Responsibilities

• Check guests in and out.
• Promote positive customer relations and provide Family Style Service at all times.
• Accept major credit cards, cash, or checks.
• Verify and record all business transactions.
• Register guests, assign rooms, issue keys, and operate the computerized front desk system.
• Answer guest inquiries about hotel services, room rates, and other requested information.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED