Front Desk Attendant Nf1 (Flex) Camp H.M. Smith Fitness Center

U.S. Marine Corps•Kaneohe, HI

5d•Onsite

About The Position

The Front Desk Attendant supports recreational activities at Marine Corps Base Hawaii Fitness Centers by overseeing activities and providing services and information to authorized patrons. The role includes explaining facility operations and equipment use, enforcing regulations and safety procedures, and monitoring facility security. The attendant may also maintain routine reports, perform clerical, custodial, or general maintenance tasks, and operate a cash register to receive payments and make change. The position emphasizes courteous, friendly customer service and prompt problem-solving, with escalation to a supervisor or appropriate contact when needed. The priority focus is sanitization, cleanliness, facility upkeep, and enforcement of facility rules and regulations. Other related duties may be assigned.

Requirements

Ability to learn MCCS policies, rules, and regulations related to the work area.
Ability to communicate orally and in writing.
Knowledge of basic mathematics.
Ability to lift and carry objects up to 45 pounds independently and objects over 45 pounds with assistance.

Nice To Haves

Six months of experience in the assigned recreational activity is desired.

Responsibilities

Oversee recreational activities and provide necessary services to authorized patrons.
Provide general information about equipment use, facilities, and facility operations.
Ensure patrons adhere to regulations and safety procedures.
Monitor and check the security of the premises.
Assist with routine reports and perform clerical, custodial, or general maintenance duties as needed.
Operate a cash register, receive payments, and make change as needed.
Provide courteous, friendly customer service and communicate positively with customers.
Take action to solve problems quickly and alert a higher-level supervisor or appropriate point of contact when assistance is needed.
Follow safety regulations and standards and promptly report workplace hazards, injuries, occupational illnesses, and property damage to the immediate supervisor.
Support EEO principles and the prevention of sexual harassment.
Focus on sanitization, cleanliness, facility upkeep, and enforcement of facility rules and regulations.
Perform other related duties as assigned.