Front Desk Attendant

Fitness Formula Clubs (FFC) • Elmhurst, IL

6d

About The Position

FFC is hiring an outgoing, reliable, and coachable Front Desk Attendant to provide high-quality customer service and an inviting, clean, and safe environment for visitors while upholding FFC’s core values. The role is part of a compassionate and diverse team focused on building relationships and creating value by helping others. The position is at FFC Elmhurst and requires shifts on Tuesdays and Fridays from 5 a.m. to 10 a.m. and Sundays from 11 a.m. to 4 p.m. Compensation is $15.40 per hour.

All employees must attend FFC’s hospitality training program, which includes multiple hospitality courses to be completed during the first 90 days. The manager will review role-specific training and dates upon hire.

Requirements

• Be outgoing, reliable, and coachable.
• Provide high-quality customer service.

Responsibilities

• Greet members by name and create a great first impression of the club.
• Check in members and guests.
• Act as a liaison between current and prospective members and the Membership Department.
• Answer incoming calls professionally.
• Address member questions, concerns, and complaints, and provide additional support to the Membership Experience Manager as needed.
• Perform opening and closing functions at the front desk.
• Take payments as needed and ensure the cash drawer is balanced at the start and end of the shift.
• Attend required department and club staff meetings.
• Provide a clean, safe, and healthy environment for members, guests, and co-workers.

Benefits

• Dental insurance through Blue Cross Blue Shield of Illinois.
• Vision insurance through Blue Cross Blue Shield of Illinois.
• Company-matched 401(k).
• Discounts on fitness certifications, including Pilates, Yoga, and Personal Trainer certifications.
• Access to FFC University courses and discounted certifications.
• Complimentary membership access to all FFC locations.
• 25% discounts on spa, retail, and fitness classes.
• Employee appreciation programs and benefits, including pet insurance and T-Mobile discounts.
• Wellness resources.
• Employee discounts.
• Training and development.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed