Front Desk Associate

PHYSICIANS GROUP SERVICES, PA•St. Marys, GA

5d•Onsite

About The Position

Coastal Health is seeking a friendly, professional, and dependable Front Desk Receptionist to join its Spine & Pain team in St. Marys, Georgia. The role supports a fast-paced medical office and focuses on providing patients with a welcoming, efficient front-office experience. The associate works with patients, providers, and clinical staff while handling reception, appointment coordination, records, and related administrative duties. Patient confidentiality and compliance with HIPAA guidelines are essential.

Requirements

Previous medical office or front desk experience is preferred; the posting states a preference for 1–3 years of experience in the medical field.
Strong customer service and communication skills.
Excellent organizational skills and attention to detail.
Ability to multitask and work efficiently in a busy, fast-paced environment.
Comfort using electronic medical records and scheduling systems.
Flexibility, telephone skills, time management, scheduling, word processing, professionalism, and quality focus.
Team-driven attitude and reliable transportation.

Nice To Haves

Experience in a specialty medical practice.
Athenahealth experience.

Responsibilities

Greet patients and visitors in a professional and welcoming manner.
Check patients in and out for appointments.
Schedule appointments and coordinate patient visits.
Verify patient demographic and insurance information.
Collect copayments and outstanding balances.
Answer incoming phone calls and assist with patient inquiries.
Maintain accurate patient records and documentation.
Assist with referrals, medical records, and other front-office duties as needed.
Communicate effectively with providers, clinical staff, and patients.
Maintain patient confidentiality and comply with HIPAA guidelines.