Front Desk Concierge

Stratton Amenities • Chicago, IL

2d • $17 - $18 • Onsite

About The Position

Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times. The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment.

Requirements

• Prior front desk, concierge, hospitality, or customer service experience preferred
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Reliable, punctual, and detail-oriented
• Comfortable using computers, phones, and basic systems
• Ability to remain composed and attentive throughout the shift

Responsibilities

• Greet residents and guests promptly with a professional and welcoming demeanor
• Manage building access, visitor logs, and resident notifications
• Answer and direct incoming calls in a clear and courteous manner
• Accept and log packages, deliveries, and service requests accurately
• Maintain a clean, organized, and controlled front desk area
• Monitor lobby activity and report any concerns or incidents appropriately
• Follow property-specific procedures and Stratton service standards at all times
• Coordinate with property management and on-site staff as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed