Front Desk Associate

Art of Problem Solving • Portland, OR

16h • $19 - $20 • Onsite

About The Position

AoPS Academy is hiring a part-time, in-person Front Desk Associate for its Portland, Oregon location. The associate serves as the campus receptionist and welcoming face of the academy, assisting current and prospective students and their families while supporting campus operations and helping the facility run smoothly. The role includes customer service, administrative and admissions support, supply organization and inventory, student supervision between classes, and light cleaning and tidying.

Front Desk hours are weekday afternoons and evenings and weekends during the academic year. Monday through Friday day shifts are available during the summer. The team is currently seeking candidates available Sundays from 10 a.m. to 5 p.m. Applicants must be at least 18 years old and legally authorized to work in the United States; sponsorship is not available. The pay range is $19.44–$19.89 per hour.

Requirements

• At least 18 years old.
• Experience confidently interacting with customers.
• Strong organizational and computer skills.
• Excellent verbal and written communication skills, including correct grammar, spelling, and English usage.
• Ability to establish and maintain positive, effective working relationships with students, parents, staff, and the general public.
• Ability to work independently and collaboratively.
• Flexibility and ability to solve problems under pressure.
• Administrative and/or customer service experience.
• Proficiency with Google Workspace applications such as Docs, Sheets, and Calendar.
• Motivation to learn new technologies.
• Ability to maintain customer confidentiality.
• Enthusiasm for the mission of motivating high-performing students.
• Ability to lift up to 25 pounds.
• Legally authorized to work in the United States; sponsorship, including STEM-OPT and H-1B, is unavailable.
• Availability for the stated in-person schedule; the team is currently seeking candidates who can work Sundays from 10 a.m. to 5 p.m.

Nice To Haves

• Experience interacting with families and students from elementary through high school.

Responsibilities

• Serve as campus receptionist by answering calls, responding to voicemails, and sharing relevant information with the appropriate staff member.
• Welcome current and prospective students and their families.
• Manage and respond to customer inquiries by phone and email.
• Maintain multiple calendars, schedule meetings, and keep calendars up to date.
• Use the internal database to generate reports and lists and perform data entry.
• Provide admissions assistance, including consultation requests, scheduling, and post-consultation follow-ups.
• Organize and prepare classroom and office supplies.
• Take inventory to support campus operations.
• Supervise students between classes.
• Perform light cleaning and tidy the facility.
• Maintain the organization, operation, and appearance of the lobby and front desk area.
• Assist full-time staff with campus procedures to support smooth operations.
• Participate in occasional outreach and inreach opportunities.
• Perform other duties as assigned.

Benefits

• Paid sick leave.
• Employee discounts on classes and Beast Academy Online subscriptions.
• 401(k) retirement plan with company match.
• Part-time schedule flexibility, with afternoon/evening hours during the academic year and day shifts available in summer.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed